1. What is your return policy?
You can return most products within 7 days of delivery, provided they are unused, in original packaging, and accompanied by proof of purchase.
2. How do I request a replacement?
Contact our support team within the return period, provide your order ID, and share photos of the product if it is damaged, defective, or incorrect. We will arrange a replacement at no extra cost.
3. Are there any items that cannot be returned or replaced?
Yes, perishable goods, customized products, and items marked as “non-returnable” are not eligible for returns or replacements unless damaged on arrival.
Additional Information:
Refunds for eligible returns will be processed within 5–7 business days after the returned item is inspected and approved. In case of replacements, shipping charges will be covered by us, and you will receive a confirmation email once the replacement is dispatched.
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